Refund Policy
Pay-as-you-go credits
Valefront is pay as you go. You add funds to a prepaid credit balance and pay the official provider price for tokens, with no markup. Free tokens are promotional credits that expire and have no cash value.
Refunds
Unused prepaid credit is refundable on request within 30 days of purchase, minus any credit already used. Refunds are returned to the original payment method.
Request a refund by emailing [email protected]. Approved refunds are processed within 10 business days of approval.
Company and contact
THE AI TECHNOLOGY COMPANY LIMITED (CÔNG TY TNHH CÔNG NGHỆ THE AI)
Tax code (MST) 0402339145
35 Thai Phien Street, Hai Chau Ward, Da Nang City, Vietnam
[email protected]